At InstaRepairio, we operate with a quality-first service framework backed by a transparent and structured warranty policy. This document outlines the scope, coverage, and limitations of the warranty provided on our mobile repair services.

1. Warranty Coverage

We provide a limited warranty on selected repair services to ensure reliability and customer confidence.

Covered Under Warranty:

• Repaired or replaced parts (e.g., screen, battery, charging port)

• Functional issues directly related to the service performed

• Manufacturing defects in replacement components

Warranty Duration:

• Standard warranty ranges from 7 days to 6 months, depending on the type of repair and parts used

• Exact warranty period will be communicated at the time of service

2. What is Not Covered

To maintain operational clarity, the following scenarios are excluded from warranty:

• Physical or accidental damage after repair (drops, water damage, cracks)

• Unauthorized repairs or tampering by third parties

• Software-related issues unless explicitly covered

• Normal wear and tear of parts

• Damage caused by misuse, negligence, or improper handling

3. Warranty Claim Process

We follow a streamlined claim process to ensure quick resolution:

1. Contact our support team via:
   Email: info@instarepairio.com
   Phone: +91 97112 61123

2. Provide:

   • Order ID / Invoice

   • Description of the issue

   • Photos or videos (if applicable)

3. Our team will:

   • Verify the issue

   • Schedule inspection or pickup (if required)

   • Provide repair, replacement, or resolution as per eligibility

4. Service Turnaround Under Warranty

• Inspection and validation: 24–48 hours

• Repair/replacement timeline: 2–5 business days (subject to part availability)

We aim to minimize downtime and maintain service efficiency benchmarks.

5. Warranty Void Conditions

Your warranty will be considered void under the following conditions:

• Device has been opened or repaired by an unauthorized technician

• IMEI or serial number is tampered or not matching records

• Physical damage is observed post-service

• Use of incompatible accessories causing damage

6. Replacement Policy

• In case of defective parts within the warranty period, we will repair or replace the component at no additional cost

• Replacement is subject to stock availability and technical validation

7. Limitation of Liability

InstaRepairio shall not be held liable for:

• Data loss during or after repair

• Pre-existing issues not disclosed at the time of service

• Indirect or consequential damages arising from device malfunction

We strongly recommend backing up your data before submitting your device for repair.

8. Policy Updates

We reserve the right to revise this warranty policy in line with operational or regulatory requirements. Updated policies will be reflected on this page.

9. Contact Information

For warranty-related support, reach out to:

InstaRepairio Support Team
Email: info@instarepairio.com
Phone: +91 97112 61123

Final Statement

This warranty policy reinforces our commitment to quality assurance, operational transparency, and long-term customer trust. By availing our services, you acknowledge and agree to the terms stated above.